Questions before you start

Clear answers before you commit.

Answers about business automation and introducing artificial intelligence: what changes, what stays under your control and how to find a suitable first workflow. Start with an Automation Assessment; no mandatory sales call or live access is required to submit it.

Find the right starting point

Different problems need different scopes. Compare the relevant service before submitting an assessment; a service page does not activate systems or approve work.

Common questions

What does AUTOBOTSZ actually do?

AUTOBOTSZ provides business automation and AI onboarding for UK businesses, introducing artificial intelligence into suitable existing workflows. uuko is its customer-facing service assistant, with an optional business-call AI receptionist service. AURA is the marketing, growth and reputation workforce. Live connections depend on compatibility, permissions and testing; publishing and outreach require separate authorisation.

Who is uuko?

uuko (said “OOH-koh” as one smooth word, rhymes with “go”) is the AUTOBOTSZ a.i. service assistant — the friendly guide you talk to. It explains, prepares and routes work; authorised people still make important decisions.

Will it replace our systems or team?

It is designed to work around the systems and people you already trust. The aim is to increase operational capacity, not replace your team's business judgement or every tool you use.

How do I get started?

Complete the Automation Assessment. AUTOBOTSZ reviews your answers, checks compatibility with your existing systems and identifies where automation can deliver practical value. You'll then receive a tailored recommendation and next steps. If anything requires clarification or human attention, we'll let you know.

What needs my approval?

Your rules define it. Routine actions may run within agreed limits; consequential actions can wait for authorised approval. Prohibited actions stay blocked, and exceptions go to the right person.

Is AUTOBOTSZ a chatbot?

No. The Automation Workforce coordinates work; uuko — Your AUTOBOTSZ a.i. service assistant — is the separate client-facing Ask anything service layer for your permitted workflows, approvals and recorded updates.

How do you check compatibility?

We assess the software you use, available connectors or APIs, access restrictions and whether setup can be completed remotely. Naming a platform in the assessment does not mean a connection is already supported.

Can you help a business in Manchester or Bolton remotely?

Yes. Greater Manchester is our primary region, including Manchester and our Bolton home market. Suitable businesses across the UK can also be onboarded remotely, subject to systems compatibility. There are no walk-in premises, site visits or onsite installation; systems needing onsite technical implementation are declined at qualification.

Should I start with workflow automation, a receptionist or a website chatbot?

Start with the work that is causing the problem. Repeated admin between systems belongs in a business automation assessment; routine phone enquiries belong in the separately scoped uuko receptionist offer; visitor questions and website enquiries belong in the dedicated website and optional chatbot service. Compatibility, permitted information and human handoff are checked before any live connection. These are distinct scopes, not a promise that every integration is supported.

What if our systems are unsuitable?

We tell you early if we’re not a fit. Systems, connectors and remote suitability are checked before significant onboarding effort rather than forcing a connection. Systems requiring specialist onsite technical implementation are declined at qualification. No live access is activated by submitting an assessment.

What is a Shadow Business Run?

A pre-onboarding readiness step. AUTOBOTSZ builds a controlled, non-production representation of your systems, workflows, permissions and approval routes, then rehearses the proposed automation to find compatibility issues and likely snags. It is a representative model, not an exact replica or a copy of your data.

Is the Shadow Business Run charged separately?

Every AUTOBOTSZ setup is shadow-run before live activation. For standard packages and the AI Receptionist, this is included in onboarding. For complex or bespoke deployments, an extended Shadow Business Run may be separately scoped and priced as part of the implementation scope.

Can I see what the workforce is doing?

Workforce Activity brings together permitted recorded work, routing explanations, access and limits, and evidenced outcomes. Missing route details or results stay unavailable; runtime alone is not time saved. What you see depends on your organisation's permissions and recorded evidence.

How are access and data protected?

Access follows assigned roles and an agreed purpose. Each business's private information is kept separate. Sensitive approval flows use the applicable confirmation checks; a biometric check never grants approval authority. Never send passwords, keys or sensitive personal information through public forms. Our Privacy Notice describes the website's current arrangements.

Can I use it from mobile?

Web and mobile are designed around the same account, permissions and recorded work. Android and iOS availability and push delivery depend on release and enablement; no app-store availability is promised here.

Can I speak to a person?

Yes, when you request support or an issue needs human judgement. A sales or onboarding call is not a mandatory step.

Where can I compare packages?

The Packages page sets out approved launch setup and monthly prices ex VAT, agreed workflow limits and optional enhancements. Core security, governance, audit and tenant isolation apply to every package. The assessment confirms fit before commitment.

Can AUTOBOTSZ answer business phone calls?

The optional AI receptionist module is designed for enquiry capture, approved answers, bookings where connected and governed handoff. Multilingual and consent-based bespoke voice enhancements are available as approved offers; telephony still needs separate provider setup and activation. See the AI receptionist page for scope and safeguards.

See where AUTOBOTSZ could help.

Complete the Automation Assessment for a review of your answers, a compatibility check and tailored next steps; human contact is optional or used only when needed.

Automation Assessment