1 · The problem
It's Friday evening, the kitchen is busy and the phone keeps ringing with “Are you open?” and “Do you deliver to M14?”.
uuko · An AI receptionist built to answer calls — and know when to hand over.
Your AI receptionist.
Keep every call
in view.
When the phone interrupts your team, uuko is designed to answer routine questions from your approved information and prepare a clear enquiry for follow-up. Judge the result by recorded answers, usable enquiries and what still needs a person — not a promised saving. Live answering requires compatible telephony, testing and separate activation.
Whatever you need, ask uuko.
Availability & activation checks
Approved launch offer; phone service is not yet activated. Telephony, languages, booking connections and bespoke voices require provider setup, compatibility checks and separate activation approval. Pricing does not enable live calls.
Where we work
Bolton-based. Remote across the UK.
- Greater Manchester and beyond
- From our Bolton home market we support Manchester and Greater Manchester businesses, alongside suitable organisations UK-wide.
- Tested before it answers
- Setup is remote and subject to compatibility. Live phone answering needs separate testing and activation approval.
A.I. Receptionist
uuko answers routine customer enquiries for your business, within the rules you set.
Illustrative scenario. Phone answering is not yet live.
2 · uuko helping
Customer: “Hi, are you still open, and do you deliver to Fallowfield?”
- 1.uuko answers from the opening hours and delivery areas you approved.
- 2.Anything it isn't sure about is passed to your team, not guessed.
- 3.A short note of the enquiry appears in your Command Centre.
3 · The result
Your team keeps cooking. Routine questions get a consistent answer, and anything unusual waits for a person.
Callers are told they're speaking with an AI. uuko can't take payments or make promises you haven't approved.
4 · Get started
- 1.Book an assessment so we can check your systems are compatible.
- 2.Choose your package and set your hours, answers and rules.
- 3.Rehearse with made-up enquiries before anything goes live.
- 4.Approve activation — phone connection is a separate, authorised step.
Sample data · nothing here is live
uuko follows through, so you don't have to.
Practical everyday journeys. "Working prototype" means you can try it here with made-up data; "illustrative preview" means it's still being designed. None are connected to real calendars, couriers, shops or payments yet.
Follow-Through
Working prototype · not live- The problem:
- Promised call-backs and quotes slip through the cracks.
- uuko helps:
- uuko tracks every promise with an owner and deadline, reminds, and flags anything overdue to a person.
- The result:
- Nothing quietly forgotten — and you can see what failed.
Appointment Rescue
Working prototype · not live- The problem:
- A 3pm cancellation leaves an empty chair.
- uuko helps:
- uuko offers it to the next waitlist patient who agreed to offers, with a short expiry, after checking the slot is still free.
- The result:
- Fewer gaps, no double bookings, no medical advice.
Scam & Unusual Request Screening
Illustrative preview · not live- The problem:
- An 'urgent' message asks for gift cards or a one-time code.
- uuko helps:
- uuko flags unusual signs, pauses and asks you to confirm it's you before anything sensitive.
- The result:
- A second pair of eyes — never a guarantee, and uuko never takes payment details.
Optional · for takeaways
Take the order. Cash or card — your choice.
uuko repeats the order back and sends a kitchen ticket. Cash is handled by your staff as normal.
SIMULATED · NOT LIVE — no provider connected, no card accepted, no money moves.
- uuko never hears or sees card numbers — cards go through your own provider's secure keypad or link.
- Money goes straight to your own account, never to AUTOBOTSZ.
- If a payment fails or the provider is down, the ticket says so clearly — nothing is marked paid by guesswork.
Try six payment scenarios (sample data)
Manchester / Rusholme / Curry Mile
One illustrative story.
A familiar business problem.
A busy takeaway, told as a film concept. One illustrative sector, not the only one; not a customer case study.
Film preview · concept / Not footageFriday · 7:42pm
The grill is full. The phone keeps ringing.
Who uuko helps
Every front desk has its own rhythm.
- 01
Dentists
Appointment requests, opening hours and routing urgent pain calls to the practice team.
- 02
GP administration
Admin and routing only: prescriptions-line directions and reception hand-offs. Never clinical advice or triage.
- 03
Opticians
Eye-test booking requests, collection queries and frame-repair questions.
- 04
Professional services
Enquiry capture with consent, call-back requests and approved service information.
- 05
Trades
Job enquiries while you're on site, with clear call-back expectations.
- 06
Hospitality
Takeaways, cafés and restaurants: hours, bookings where connected, order-status hand-offs.
Illustrative uses. What uuko handles is set and approved by each business.
Client Command Centre · One seamless Automation Workforce
One seamless service.
All managed by AUTOBOTSZ.
From the first enquiry to day-to-day operations, AUTOBOTSZ is designed to bring communications, service workflows and customer oversight together behind one consistent experience. uuko is the familiar front door; your service relationship is with AUTOBOTSZ, not a collection of supplier dashboards.
Our own technology works alongside carefully selected specialist infrastructure. Integration, permissions, monitoring and support are scoped to your agreed setup; phone connections and downstream workflows require compatibility checks, testing and separate activation.
Recorded work, voice usage and actions needing attention — with consequential decisions kept with authorised people. Find what was prepared, what is waiting for approval and where a workflow needs help. Review permitted recorded evidence before deciding; missing usage data stays unavailable, and a busy dashboard alone is not proof of business value.
What would count as a useful result?
Agree the measure before starting. These are definitions, not figures or a promise that each measure is currently available. Demonstrations use fictional records; client reporting must use permitted recorded evidence. Missing data is unavailable or not measured, never silently zero.
- Calls answered
- Distinct calls with a recorded answer event in the agreed reporting period. Offered, missed or failed calls are counted separately; answering is not proof an enquiry was resolved.
- Enquiries captured
- Distinct usable enquiry records containing the agreed required details. Duplicate, incomplete and test records are reported separately; an enquiry is not a sale.
- Response time
- Elapsed time from recorded receipt to the agreed first response. State the period, channels, sample size and whether the response was automated or from a person; missing timestamps mean not measured.
- Approvals
- Pending requests and recorded approve/decline decisions are separate counts. A decision records an authorised person's choice, not proof that a later external action succeeded.
- Workflow exceptions
- Recorded items that need review because information, permissions or an expected result are missing. Show open and resolved items separately, with their scope and reporting period.
- Staff time saved
- Compare staff effort for equivalent work before and after, including review, corrections and support. Use an agreed baseline and measurement window; without comparable evidence, time saved is not measured.
How you get started
The proof is in the journey.
- 01
Ask
Tell uuko about your business and what callers usually need.
- 02
Assess
We check compatibility and where uuko can genuinely help.
- 03
Configure
Set greeting, hours and fallbacks; rehearse with synthetic calls.
- 04
Activate
Go live only after required approvals and checks pass.
Governed exceptions · required human approvals
Most set-up is self-service. Phone connection, legal acceptance, security checks, pricing and anything consequential always need explicit human approval.
Meet uuko in 60 seconds
Experience the difference before you become a client.
Choose a few settings and see an illustrative uuko response — not a live call or an activation promise.
Our goal: configure a standard uuko receptionist in under 5 minutes.
Configuration target only, not an achieved or guaranteed setup time. Compatibility, testing and required approvals may take longer.
Your uuko configuration preview
Local preview only / not saved / no telephone connection or activation. Choices stay in memory on this page; no personal details are collected.
Step 1 of 4
What kind of business shall we illustrate?
Configuration target & live activation checks
Before live operations: check systems compatibility, rehearse with synthetic enquiries in a Shadow Business Run, resolve exceptions and obtain required human approvals. Connecting a phone is separate and requires provider and telephony readiness, legal and security checks, and explicit authorisation.
The proof is in the journey. Configure first; activate only when the checks pass.
A clear starting point
Start with uuko. Choose the right scope.
uuko Voice — Core Receptionist
£149 /month
Onboarding fee waived — £0 · ex VAT
Monthly service and optional add-ons remain chargeable; no other fees waived. 300 connected inbound English minutes included. Provisional prelaunch offer; supplier-cost verification required before activation.
Pricing & voice optionsThe wider Automation Workforce
More than the front desk.
Core Receptionist works within a suitable AUTOBOTSZ package. Compare the broader scope, compatible workflows and optional voice enhancements.
Compare packagesExplore the uuko service family & receptionist capabilities
uukoYour AUTOBOTSZ a.i. service assistant
Answers. Qualifies. Books. Escalates.
Start with uuko Voice, the simplest way in, then add email, website conversation, bookings and business systems as your needs grow. Every channel works within the same AUTOBOTSZ rules and approvals.
Start here
uuko Voice
Answers calls, captures enquiries and hands over when a person is needed.
Channel
uuko Inbox
Sorts customer email and prepares replies for your approval.
Channel
uuko Web
Website conversation, and browser calls where supported.
Capability
Calendar & Booking
Books, reschedules or cancels once a compatible calendar is authorised.
Optional add-on
Multilingual
Configured language options, added only after testing.
Optional add-on
Bespoke Voice
An optional custom voice, made only with the voice owner's consent.
Capability
Business Integrations
Customer records, ticketing, order status and leads after a compatibility check.
Capability
Workforce Connection
Passes authorised tasks to the right AUTOBOTSZ capability under your rules.
| Outcome | Voice | Full uuko |
|---|---|---|
| Calls answered naturally | ||
| Business number, where available | ||
| Messages and call summaries | ||
| Bookings, once a calendar is connected | ||
| Hand-off to a person | ||
| Multilingual options (add-on) | ||
| Bespoke voice (add-on) | ||
| Customer email handled | ||
| Website conversation | ||
| Business systems and Workforce connection |
Channels, bookings and integrations are switched on only after a compatibility check and your approval. Pricing for add-ons is shown with the packages.
Ask uuko
Your AUTOBOTSZ a.i. service assistant · answers about our services only
uuko here can't see accounts or take actions, and your question isn't stored.
uuko by AUTOBOTSZ · Your AI Receptionist
uuko answers. AUTOBOTSZ handles what happens next.
Meet uuko — the AI phone receptionist callers can speak to naturally. It can capture enquiries, book or route where connected, speak configured languages and hand over when human attention is needed, all within your AUTOBOTSZ rules.
uukoYour AUTOBOTSZ a.i. service assistant
The voice callers meet.
The service layer, not a separate workforce.
Answer calls
Natural speech, where telephony is enabled
Book / capture enquiries
Bookings where connected and authorised
Up to 5 configured languages
Supported languages selected by your business
Route urgent or sensitive issues
Configured escalation, not autonomous advice
Standard or bespoke voice
Direct voice-owner consent for cloning
Log outcomes / trigger workflows
Where enabled, within your permissions
What happens behind uuko
01Caller
Speaks naturally and confirms details when needed.
02uuko
Understands the request within scope, captures details and hands off permitted next steps.
03AUTOBOTSZ workflows / governance
Authorised systems and specialist capabilities perform or coordinate the governed work. Audit and outcome logging apply where enabled.
Client-defined May Do / Ask First / Never Do / Escalate rules remain in charge. uuko does not independently approve consequential actions. Suitable downstream work may involve AURA — Marketing, Growth & Reputation Workforce or other authorised capabilities.
Serve callers in the languages your community actually uses.
A multilingual AI receptionist can use one to five client-selected, supported languages. Choose a default language and a spoken menu, automatic detection or hybrid mode where supported. Agree per-language voice and fallback; low-confidence understanding is confirmed, not guessed. No universal or perfect translation claim.
Make uuko sound like your business.
- uuko Voice — Core Receptionist includes a standard professional voice — no cloning required.
Optional uuko Add-ons
- Bespoke Voice Clone — a custom voice from an approved sample, with direct individual consent and basic QA.
- Bespoke Voice Studio — a higher-fidelity managed clone with provider-required verification and enhanced QA; same-day processing is a target where processing permits, not a guarantee.
- Multilingual — optional supported-language tiers, selected and tested before activation.
The person whose voice is cloned must explicitly consent; company instruction alone is insufficient. Revocation and an auditable lifecycle are required. A cloned voice never authenticates identity.
uuko knows when not to continue.
Urgent, sensitive, unsupported or consequential requests follow configured confirmation, routing and escalation rules. For GP practices and healthcare, this virtual receptionist is administrative and routing-focused only: no diagnosis, clinical advice, medication decisions or clinical triage.
Approved launch offer; phone service is not yet activated. Telephony, languages, booking connections and bespoke voices require provider setup, compatibility checks and separate activation approval. Pricing does not enable live calls.
Start with the Automation Assessment; no sales call required. The receptionist is an optional entry into the broader AUTOBOTSZ Automation Workforce.
uuko and the wider AUTOBOTSZ workforceCompatibility, safeguards & service details
A natural conversation. A defined boundary.
Unlike an old IVR menu that makes callers navigate button trees, an AI voice receptionist lets callers speak naturally. Unlike a generic chatbot, this phone module is scoped to approved reception tasks and supported connections. It confirms uncertain details rather than inventing an answer.
- Agree your information, hours, permitted tasks and escalation rules
- Check telephony, booking systems and remote compatibility
- Test answers, confirmations and fallbacks before separate activation approval
A virtual receptionist for the calls that interrupt your day.
For small businesses, a phone answering service can capture an enquiry while the team is occupied. For restaurants and takeaways, a suitable connection can support bookings and simple order handling with read-back and confirmation. These are scope examples, not claims that a particular system is already connected.
- Restaurants / takeaways: opening-hours questions, bookings and simple order capture
- Professional services: enquiry capture and appointment requests
- Clinics / GP practices: administrative reception and escalation only — no diagnosis, clinical advice, medication decisions or clinical triage
Current pricing, optional voice add-ons & terms
uuko · Core voice product
uuko Voice — Core Receptionist
AI phone answering with a standard professional voice — no cloning required. Captures enquiries and messages, supports bookings where connected, and provides configured human handoff and summaries/logging where enabled. 24/7 answering only where telephony is enabled.
£149/month
Onboarding fee waived — £0
Monthly service and optional add-ons remain chargeable; no other fees waived.
ex VAT
Includes 300 connected inbound English AI receptionist minutes per monthly billing cycle; additional connected minutes £0.25 each (ex VAT).
A connected minute is measured from when the AI receptionist answers an inbound call until the call ends or is handed off to a person. Ringing, unanswered, failed or abandoned-before-answer calls are not counted. Time after a successful transfer to your team is not counted as AI receptionist minutes; any onward carrier charges are confirmed before activation. Usage is totalled per billing cycle and rounded up to the nearest whole minute on the total, not per call. Usage alerts are sent at 80% and 100% of included minutes. You choose either a hard cap (calls route to your configured fallback, such as voicemail or your team, once included minutes are used) or express consent to additional minutes at £0.25 ex VAT each, with an optional spending limit. No surprise overages and no forced upgrades. Multilingual and bespoke voice options are priced separately; any different per-minute treatment for non-English calls is agreed before activation.
Provisional prelaunch terms — subject to supplier-cost verification before activation. Not unlimited.
Core Receptionist is the starting uuko voice product within a suitable AUTOBOTSZ package, not a replacement for the broader Automation Workforce.
Approved launch offer; phone service is not yet activated. Telephony, languages, booking connections and bespoke voices require provider setup, compatibility checks and separate activation approval. Pricing does not enable live calls.
Optional uuko Add-ons
Enhance the Core Receptionist with a bespoke voice or supported languages. These are optional enhancements, not standalone packages. Keep the standard voice if no clone is needed.
Bespoke Voice Clone
Replace the Core Receptionist’s standard voice with a custom voice cloned from an approved sample. Includes direct voice-owner consent, provider configuration, basic QA and ongoing voice lifecycle management. Setup timing depends on provider processing and support.
£19/month
£149 setup
per active cloned voice
ex VAT
Bespoke Voice Studio
Choose a higher-fidelity, professionally managed clone for the Core Receptionist, with direct voice-owner consent, provider-required verification, enhanced QA, lifecycle governance and provider setup. Same-day processing is a target only where provider processing permits; not a guaranteed turnaround.
£49/month
£395 setup
per active professional cloned voice
ex VAT
Multilingual AI Receptionist — up to 3 languages
Up to three client-selected, supported languages. An alternative to the five-language enhancement, not an additional stacked charge.
+£49/month
ex VAT
Multilingual AI Receptionist — up to 5 languages
Up to five client-selected, supported languages, with a default language and agreed confirmation and fallback rules.
+£89/month
ex VAT
Additional bespoke language-specific voice configuration
Optional additional bespoke voice configuration for a supported language; individual consent and provider compliance still apply.
+£25/month
per supported language-specific bespoke voice
ex VAT
Scope, supported connections, included usage, fair-use limits and any overage charges are agreed before activation. No unlimited workflows, integrations or usage are included. Security, governance, audit and tenant isolation apply to every package; advanced governance adds configuration depth, not basic protection. Bespoke voice and multilingual enhancements require the Core Receptionist; the three- and five-language tiers are alternatives. Any separate provider/telephony charges must be confirmed before activation.
Cloning requires explicit consent from the individual whose voice is used. Company instruction alone is not sufficient for an employee or staff voice. No third-party, public-figure or former-staff cloning without direct consent and provider compliance. Consent can be revoked; configuration, consent, use and retirement must have an auditable lifecycle. A synthetic or cloned voice does not authenticate identity.
Explore AI receptionist and multilingual phone answeringAI receptionist questions, answered
AI receptionist questions, answered.
Is the AI receptionist available now?
The launch offer and prices are approved, but phone service is not yet activated. Live calls require separate provider setup, compatibility checks, usage terms, testing and activation approval.
Is it a standalone chatbot or the whole AUTOBOTSZ service?
Neither. The receptionist is the phone module of uuko — Your AUTOBOTSZ a.i. service assistant — working with Communications & Customer Intelligence. AUTOBOTSZ remains a broader governed Automation Workforce.
Does 24/7 mean every call is guaranteed to be answered?
No. 24/7 describes the configured operating hours where telephony is enabled, not a guarantee against outages, capacity limits or provider interruptions. Included usage, fair-use and overage must be agreed before activation.
Can it make bookings or take orders?
Where a compatible booking or order system is connected and authorised, details are read back and confirmed before submission. The assistant must wait for system acknowledgement before saying the action is complete. It does not take card payments.
Which languages can we choose?
One to five supported, client-selected languages, subject to provider and voice availability. English, Urdu, Gujarati, Polish and Kannada are example choices, not a guarantee of enabled support. Low-confidence understanding is confirmed or handed over.
Can a company authorise cloning an employee's voice?
Cloning requires explicit consent from the individual whose voice is used. Company instruction alone is not sufficient for an employee or staff voice. No third-party, public-figure or former-staff cloning without direct consent and provider compliance. Consent can be revoked; configuration, consent, use and retirement must have an auditable lifecycle. A synthetic or cloned voice does not authenticate identity.
Can a clinic or GP practice use it?
Only for suitable administrative enquiries, appointment handling where connected and escalation. This offer excludes diagnosis, clinical advice, medication decisions and clinical triage. Any separately designed clinical service would need its own compliance and explicit approval.
Do we need a sales call to start?
No. Start with the Automation Assessment. Optional human support is available when requested or when an issue needs human judgement; a routine sales call is not mandatory.
Where is AUTOBOTSZ based?
AUTOBOTSZ is based in Bolton, Greater Manchester — its home market — serving Manchester and the wider region, and onboarding suitable businesses remotely across the UK. There are no walk-in premises; setup, testing and support are remote.
Whatever you need,
ask uuko.
Start with a guided illustration. Keep decisions in your control. Activate only when the checks pass.
Try the local previewBeyond the A.I. Receptionist for Business
uuko ecosystem extensions
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- Proposed · previewFamily CircleShared plans with independent adult privacy.Explore
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Extensions are separate from, and not included in, the £149/month business receptionist subscription. No extension prices have been set.